Academic Support - Useful Links
INTERNAL
A brief guide to the University's formal policies and procedures for students
This is a brief guide only. Before embarking on these procedures, students and staff must familiarise themselves with the formal procedure
Academic Appeals Procedure and Academic Appeals Application Form
For appeals against the decisions of the Boards of Examiners (excepting those relating to assessment irregularities).
Assessment Irregularity Procedure
This procedure, applies to all cases of misconduct committed after 1st February 2007. Impartial advice about these procedures may be sought from the Student Progress Service. Students may also seek advice from the Student Advice Centre of the Student's Union.
University Concessions Procedure and Concession Application form
A concession is an extraordinary arrangement made in respect of individual students (e.g. special arrangements for assessment). A concession is therefore anything which is not allowed for within the normal regulations.
University Complaints Procedure (in brief) and Complaints Form
This is the University's formal complaints procedure under the Student Charter. It is intended to allow students to make a complaint about a service, a member of staff or another student within the University
University Disciplinary Procedure
To promote good personal conduct in all students, in order to secure the proper working of the University in the broadest sense. Impartial advice about these procedures may be sought from the Student Progress Service. Students may also seek advice from the Student Advice Centre of the Student's Union.
EXTERNAL
Office of Independent Adjudicator for Higher Education
The Office of the Independent Adjudicator for Higher Education ("OIA") operates an independent student complaints scheme pursuant to the Higher Education Act 2004. All higher education institutions in England and Wales are required to comply with the Rules of the scheme. The OIA is not a regulator. We handle individual complaints against higher education institutions. We may also publish recommendations about how they deal with complaints and what constitutes good practice.
The service is free to students.
